Warranty
Clear coverage. No surprises
Here’s exactly what's included in the warranty.
Coverage period
For barrel saunas
- Structure: 3 years
- Harvia heater: 1 year
- Wood fire heater: 1 year
For infrared saunas
- Structure: 3 years
- All components: 3 years
What's covered
Warranty covers manufacturing defects under normal residential use.
What's not covered
- Incorrect installation
- Electrical faults not related to heater
- Normal timber movement or cosmetic wear
- Damage from improper site preparation
Need Support?
If you experience an issue, contact us with your order details and photos and we'll guide you through the next steps.